DNH Policies

Please read information prior to booking your appointment. 

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New Clients : 

Please Direct Message Us On Instagram After Booking Your Appointments! <3 @DNHskin 

New Clients Must Read ⬇️

Please make sure to read all policy information below, along with information provided to you regarding your service(s)!

Contraindications

Pre-Care & Post-Care

Ready To Glow?


PLEASE READ ALL BOOKING POLICIES AND INFORMATION ABOUT YOUR INQUIRED SERVICE BEFORE BOOKING.

Booking an appointment with us means you understand and agree to all DNHSKIN Policies.


CLICK HERE TO BOOK YOUR APPOINTMENT

YOUR EXPERIENCE MATTERS

We want every visit to leave you feeling confident, comfortable, and cared for. If something about your service isn’t quite right, please share your concerns with us before leaving your appointment. Your feedback gives us the opportunity to listen and, when possible, make an adjustment to the service.

Because services are customized and performed specifically for each guest, all services and retail purchases are final sale and non-refundable. However, we are always more than happy to work with you toward a reasonable adjustment when appropriate.

We’re grateful you chose us and hope to always make your experience feel special, respected, and worthwhile.

Deposit + Payment

  • All services are rendered NON-REFUNDABLE once leaving your appointment

  • A $20 non-refundable deposit is required to secure day/time.

  • All appointments require a card on file.

*Deposits will be collected at the time of accepting your appointment.

*Deposits cannot be transferable

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  • NEW CLIENTS: Booking inquiries are only held for 24 hours and are cancelled if client doesn’t reach on to confirm on Instagram.

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  • Final Payments can be made with Tap To Pay or in Cash ONLY!

* Zelle and Apple Pay are not accepted.

*Theres is a 2.7% transaction fee when checking out with our booking software

*Cash must be exact, there is no change available on-site

Booking Policies

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• 10 Minute Grace Period!

*Please be mindful of our time together

- AFTER 10 minutes a $25 late fee will be applied to your final total.

This is required in case we run into another client’s appointment time, I’ll have to discount their appointment. This can also result in an incomplete service due to allocated appointment times.

- AFTER 15 minutes your appointment will be cancelled and you will be charged 50% of your appointment total!

PLEASE COMMUNICATE IN A TIMELY MANNER IF YOU WISH TO CONTINUE BOOKING IN THE FUTURE

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No Show / No Call = No Re-booking

• 48 Hour Notice to Reschedule Appointments!

*Failure to do so will result 50% charge of your total

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• No Extra People

*if booking with another person, one at a time thank you

• SAME DAY or SHORT-NOTICE SQUEEZE-IN FEE
+$25
(book 24-48 hours prior to avoid)

Appointment Reminders

  • NEW CLIENTS AND FIRST TIME FACIAL BOOKINGS MUST ARRIVE AT LEAST 10 minutes before appointment to sign Consultation & Consent Forms.

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  • Face masks are not required, but please rebook if showing signs of illness or contagious skin conditions

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• The restroom is available 10 minutes before your appointment or anytime after your appointment. The restroom is located in the back of our building. The pin is 3512.

*Please come at the appropriate time to relieve yourself if needed before your appointment

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Upon arrival, please knock or message me to let me know you are outside.

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A parking lot is available on-site. You’re free to park anywhere behind our building.
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• Please Silence Your Phone During Your Appointment, Thank You!

EXTRAS

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REFERRAL DEALS

Refer a friend and receive 20% Off!

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*Discounts ONE service (not applicable to Combo Deals or Memberships)

*Valid for 30 days

*Cannot be combined with any other deals

*Referee must provide your IG handle or mention your name

*Discount is applicable to any skincare/aftercare product as well